Imagery by Ingrid LLC (“we,” “us,” “our”) respects your privacy and is committed to protecting it through this Privacy Policy. This Privacy Policy explains what information we collect when you visit our website, submit an inquiry, book services, or otherwise interact with us, how we use it, and the choices you have. We may collect personal information you voluntarily provide such as your name, email address, phone number, wedding/session details, event dates and locations, and any other information you include in contact forms, questionnaires, contracts, or client portals. If you make a payment, payments are processed through third-party providers and we do not store your full payment card details (your payment provider may collect billing and payment information under their own policies). We may also automatically collect certain information when you use our website, such as device type, browser type, IP address, general location (approximate), pages viewed, links clicked, and time spent on pages, using cookies or similar technologies depending on the tools we use (for example, website analytics). We use the information we collect to respond to inquiries, provide quotes, create proposals and contracts, deliver photography services, schedule sessions and communication, send client updates and deliverables (such as galleries), process payments, improve our website and services, maintain security, prevent fraud, comply with legal obligations, and communicate with you about your inquiry, booking, or experience. If you opt in, we may also send marketing emails (such as promotions, availability updates, or newsletters), and you can unsubscribe at any time using the link in the email or by contacting us at imagerybyingrid@gmail.com
. We may share information only as needed to run our business, such as with service providers we use to operate (for example: website hosting, email services, client management platforms like HoneyBook, gallery delivery platforms, analytics tools, and payment processors), and these providers are only permitted to use your information to perform services for us. We may also share information if required by law, to protect our rights, or to prevent fraud or security issues. Our website may contain links to third-party websites, and we are not responsible for their content or privacy practices; those sites are governed by their own policies. Cookies help our website function and can support analytics and user experience; you can control cookies through your browser settings, though some site features may not work properly if cookies are disabled. Depending on where you live, you may have rights to request access to, correction of, or deletion of the personal information we hold about you; you may also object to or request limits on certain processing. To make a request, email imagerybyingrid@gmail.com
and we will respond within a reasonable timeframe and in accordance with applicable law. We take reasonable steps to protect personal information, but no method of transmission or storage is 100% secure, and we cannot guarantee absolute security. We do not knowingly collect personal information from children under 13; if you believe a child has provided us personal information, contact us and we will take steps to delete it. We may update this Privacy Policy from time to time, and changes will be posted on this page with an updated “Last Updated” date; your continued use of the website after changes means you accept the updated policy. If you have any questions about this Privacy Policy or how we handle information, contact Imagery by Ingrid LLC at imagerybyingrid@gmail.com
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Welcome to Imagery by Ingrid LLC (“Company,” “we,” “us,” “our”). These Terms of Service (“Terms”) govern your access to and use of our website (the “Website”) and any services, content, bookings, inquiries, or purchases made through the Website. By using this Website, submitting an inquiry, booking services, or accessing any content, you agree to these Terms, and if you do not agree, please do not use the Website. You must be at least 18 years old (or the age of majority in your state) to submit inquiries or book services, and if you are under 18, a parent or legal guardian must contact us and sign on your behalf. You agree to use this Website for lawful purposes only and you may not misuse, disrupt, or attempt to hack the Website, scrape/copy/republish content without permission, submit false inquiries or impersonate another person, upload viruses or harmful code, or use the Website to harass, threaten, or violate others’ rights; we may restrict or terminate access if you violate these Terms. We provide photography services and related offerings as described on the Website, all availability is subject to change, and an inquiry does not guarantee availability; a date is only officially reserved when a signed contract is received, the required retainer/payment is paid, and written confirmation is provided by us, and if you book through a client portal (such as HoneyBook), the portal terms and your signed contract control in the event of any conflict. Payment terms (including retainers, payment plans, and due dates) are provided in your proposal/contract and/or invoice; unless your contract states otherwise, retainers are generally non-refundable and secure your date/time, late payments may result in paused services, delayed delivery, or cancellation as allowed by your contract, and you agree not to initiate a chargeback for services that were delivered or for retainers that secured availability; if a chargeback or payment dispute is initiated, we reserve the right to pause all work and delivery until the dispute is resolved. Cancellation and rescheduling policies are governed by your signed contract, and if no contract applies, rescheduling is subject to availability and may require additional fees. All content on this Website (including images, text, branding, logos, graphics, guides, and designs) is owned by or licensed to Imagery by Ingrid LLC and is protected by copyright and intellectual property laws, and you may not copy, reproduce, sell, publish, modify, or distribute Website content without our written permission. Any terms about image usage, model releases, social media sharing, and portfolio features are governed by your signed photography contract (if applicable), and if you are not a client and you appear in an image posted on our Website and have a concern, contact us at imagerybyingrid@gmail.com
. If you submit a contact form, questionnaire, review, testimonial, or other materials, you confirm the information is accurate to the best of your knowledge, you have the right to share it, and it does not violate any law or anyone else’s rights, and you grant Imagery by Ingrid LLC permission to use testimonials/reviews for marketing purposes unless you explicitly request otherwise in writing. The Website may contain links to third-party websites (venues, planners, payment processors, galleries, platforms, etc.), and we are not responsible for third-party content, privacy practices, or services. This Website and its content are provided “as is” and “as available,” and we make no warranties that the Website will always be available, secure, or error-free, that content is always complete, current, or accurate, or that your device will be free from technical issues; photography is artistic and subjective, and specific outcomes (poses, lighting, weather, guest cooperation, venue restrictions, timelines, etc.) cannot be guaranteed. To the fullest extent permitted by law, Imagery by Ingrid LLC will not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of your use of the Website, your inability to use the Website, or your interactions with our services, and if liability is found, our total liability will not exceed the amount you paid us in the three (3) months prior to the event giving rise to the claim (or $100 if no purchase was made), whichever is greater, unless your signed contract states otherwise. You agree to indemnify and hold harmless Imagery by Ingrid LLC from any claims, damages, liabilities, and expenses (including attorney fees) arising from your use of the Website, your breach of these Terms, or your violation of any rights of another person or entity. Your use of the Website is also governed by our Privacy Policy (link it on your site), we may update these Terms at any time with changes effective when posted, and your continued use of the Website means you accept the updated Terms. These Terms are governed by the laws of the State of Missouri, without regard to conflict of law rules. Questions about these Terms can be sent to